1. Is it necessary to fill the EnterCroatia form for passengers in transit through Croatia?

Passengers in transit do not need to fill the EnterCroatia form.

2. Is there a time limit for filling out the form, for example is it too late to fill in the form the day before the trip?

There is no time limit for completing the form. You can even fill the form on the day of your trip.

3. I entered incorrect data in the form, can I correct the data?

Unfortunately, the verified form cannot be changed. In case of an error, it is necessary to fill in a new form.

4. I filled out the form and I get an error, how do I confirm the form correctly?

The field that is incorrectly filled should be marked in red color. If none of the fields are marked in red, please make sure you have crossed the "CAPTCHA" sign at the bottom of the page and try confirming again (in which case, also check if the attached file is really attached).

5. What is a travel announcement?

The announcement of the trip is the estimated date of your arrival at the border with the Republic of Croatia and departure from Croatia

6. If my arrival/announcement date changes, is it necessary to fill in a new form?

If you will come to the border crossing in the period in which you stated your arrival, it is not necessary to fill in a new form. If you come outside the period specified in the announcement, in that case it is necessary to fill a new form.

7. If I want to extend my stay in Croatia, is it necessary to fill in a new form?

If you want to extend your stay in Croatia, you are free to do so without filling out a new form. Your accommodation service provider is obliged to register you in the system for check-in and check-out of guests, regardless of the period of stay in Croatia.

8. I didn't plan my entire stay in Croatia, is it possible to fill the form when I enter Croatia and choose where I am going to stay?

If you do not have a complete travel plan in place, you can fill in the details for your first destination / accommodation provider. If you later change the location where you will stay, your accommodation service provider is obliged to register you in the system for check-in and check-out of guests, regardless of the period you are staying in Croatia. In that case, it is not necessary to fill in a new form unless you plan to leave and re-enter Croatia.

9. In what format can a certificate document be attached?

The allowed format is a PDF with a maximum allowed size of 5MB

10. I cannot attach the certificate because I have not yet received the results, is it possible to fill in the form without a certificate?

We recommend that you fill out the form with the attached certificate to speed up the border crossing process. Since there is no time limit for filling out the form, you can fill it even on the day of your departure. If you are unable to attach the file, you can confirm the form without confirmation. In this case, do not fill in the part of the form related to the certificate. Also, in this case, have the certificates with you in paper or digital form when you arrive at the border.

11. I don't know if my certificate is compatible with the EU digital COVID certificate, if I choose NO, will I have problems crossing the border ??

If you have an EU digital COVID certificate in that case you choose YES, if you do not have an EU digital COVID certificate in that case choose NO. None of these choices are restrictive for crossing the border. In both cases, have digital and / or paper certificates with you. For EU digital COVID certificates, have the QR code prepared that can be scanned when crossing the border.

12. Children under the age of 12 do not have to have a certificate of vaccination / illness / negative test result for entering Croatia if they travel with adults (parent, guardian) who have a certificate. How do I fill out the form for my children?

The form can be confirmed without attaching a certificate. For children under the age of 12, when filling out the form, you leave all the fields related to the certificate blank. So, don't choose neither YES nor NO for EU digital COVID certificates but leave that field blank. Fill in the rest of the information and confirm the form. For people over 12 years of age for whom you have certificates, upload them.

13. I do not have the technical possibilities to fill in the EnterCroatia online form, do I have the right to enter Croatia without filling the form?

Considering the time needed to check all of documentation required when crossing the border during the COVID-19 pandemic, we recommend everyone fills out the EnterCroatia form prior to arrival at border to facilitate faster entry into Croatia. However, if you are not able to fill in the form, please note that the form is not a mandatory part of the documentation for entry into Croatia. In that case, just have all the necessary documentation with you when you arrive at the border.

14. I filled out the form but did not receive the confirmation via email?

If you have filled in the form correctly, immediately after filling in the form you should be redirected to the page where your confirmation number is located (which you can download) and additional epidemiological information for you stay in Croatia is provided. You should receive the same information and confirmation to your email address within a few minutes. If you were not redirected to the page with additional information and the confirmation did not reach your e-mail, the form was not confirmed correctly.

15. Do Croatian citizens need to fill in the EnterCroatia form?

If you are a Croatian citizen with permanent residence in Croatia, it is not necessary to fill in the EnterCroatia form.